Opening Hours

In an Emergency, please call 000.  The GP After Hours service is available t: 137425

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
8:30am – 5:30pm
8:30am – 5:30pm
8:30am – 5:30pm
8:30am – 5:30pm
8:30am – 5:30pm
9:00am – 11:30am
Closed

Address
16 Park Street Geelong
Victoria Australia 3220

Contact
03 5223 2722 (Business Hours)
03 5223 2455 (Fax)

Park Street General Practice, Geelong.
Caring for the whole family.

Park Street General Practice is a well-located medical Practice situated at 16 Park Street in Geelong.

The practice is conveniently located near both public and private hospitals, medical imaging facilities, allied health providers, and pathology collection agencies.

The traditional medical practice offers comprehensive care for families in every aspect of their lives. The experienced male and female General Practitioners have a modern approach and seek to be collaborative and holistic, empowering patients to take better care of themselves and their families. They have a wide range of complementary skills and special interests, including paediatrics, vaccination and immunisation programs, travel health, men’s and women’s health.

Park Street General Practice offers flexible and extended consultation times to ensure we are focused on the needs of each individual patient.

Same day appointments are available for urgent health concerns.

Many of our GPs are accepting new patients and have appointments available. 

COVID

COVID is still prevalent in the Geelong region, and we continue to be pro-active in protecting your health.

If you have COVID or have COVID like respiratory symptoms, please advise our reception staff at time of booking your appointment.

Face masks are optional but must be worn if you have respiratory symptoms and are visiting Park Street General Practice.

Shingrix Vaccine Update 2024

The Shingrix® vaccine is available, however there continues to be very limited supply.

The vaccine will be available for eligible people most at risk of complications from shingles.

A 2-dose course of Shingrix® will be available for free for:

  • People aged 65 years and older
  • First Nations people aged 50 years and older
  • Immunocompromised people aged 18 years and older with certain medical conditions

 

Park Street General Practice.

For your convenience, Australian Clinical Laboratories Pathology is also located within Geelong’s Park St General Practice. They operate from 9.00-1.00pm Tuesdays.  Outside of these hours, please visit their main location at 235 Ryrie Street, Geelong.

After Hours: In the event of an emergency outside normal hours, the Home Visiting Doctor Service can be contacted on 137 425.

Billing Policy: 

Park Street General Practice is a private billing clinic and fees are charged at the discretion of your treating doctor. There will be out of pocket costs for seeing your doctor and for any procedures that you may have done at the clinic.

If you are referred for further treatments and investigations, there may be out of pocket costs associated, we recommend you contact the provider to check their fees and out of pocket costs.

Pension and Health Care card Holders are offered reduced consultations by their treating doctor.

We request payment on the day. GPs offer payment via cash, efpos and credit card. If your bank details are registered with Medicare, they will arrange prompt reimbursement of your rebate to your nominated bank account.

Please discuss with your doctor if cost is a barrier to your health care.

Our Services

At Park Street General Practice we believe in a holistic approach to health so our GP’s offer a broad range of medical services to Geelong and the surrounding region.

FAQ’s

Below are some common Frequently Asked Questions.
If you have any another questions, please contact us tel: 03 5223 2722.

Appointments

All consultations at Park Street General Practice are by scheduled appointment only.

You can usually expect to spend 10 to 15 minutes with your doctor, but this may change if there have been emergencies or if the surgery is very busy.

Plese make a double appointment for minor surgical procedures, any insurance or medical examinations requiring reports or problems that you think may take a longer time.

Should you be unable to keep your appointment we appreciate your earliest possible notification so that another patient may be offered the appointment time.

To make an appointment please use our online booking system or contact our friendly reception team on 5223 2722.

*Please note you may only book standard appointment types as a regular patient of the practice online. If you are a new client, please contact our reception team.

Nursing Appointments

Existing patients may make an appointment with our nurse for the following:

  • Childhood Immunisations
  • Adult Immunisations (we only stock Government supplied immunisations, you will need to make a prior appointment with a GP for any immunisation required by prescription)
  • Rpt de-sensitisation injections
  • Wound management
  • Chronic Disease Management Plans (Care Plans) and Team Care Arrangements (EPC- Enhanced Primary Care program)
  • Health Assessments (75+ Assessment, Intellectual Disability assessment, chronic disease risk health assessments and 4 year old healthy kids checks)
  • Ear Wash Out procedures (following a visit with your GP for a treatment plan)

Please call the practice to arrange an appointment with one of our nursing team.

Cancellations

We often have a long waiting list for appointments. We appreciate your advising us of any cancellations at least two hours prior to your scheduled appointment time

Fees

We are a Private Billing Practice and do not bulk bill. Patients are required to settle accounts on the day of consultation. Payment is preferred by credit card, cash or Eftpos. If you have registered a bank account with Medicare we can process your claim online.

Standard fees:

Standard Consultation                           $95.00                  Medicare Rebate $41.20
Standard Consultation Pension        $78.00                  Medicare Rebate $41.20
Long Consultation                                    $135.00               Medicare Rebate $79.70
Long Consultation Pension                  $123.00               Medicare Rebate $79.70

This is not a complete list of fees, please contact Park St General Practice to enquire about specific fee types and Medicare rebates.

* Park Street fee schedule is subject to change without notice.

Prescription Repeat Requests

For repeat prescriptions, please contact Reception.

Authority prescriptions, sleeping tablets and analgesic prescriptions ALL require an appointment.

After Hours Medical Care

If you have an emergency please telephone 000 or go to your nearest Emergency Department.

When our practice is closed, the Home Visiting Doctor Service can be contacted on tel: 137 425.

Transfer of Patient History

If you wish to transfer your patient history to our practice please ask our reception staff for a transfer form.

If you wish to transfer from our practice you will need to obtain a transfer form from your new practice. In accordance with the Health Records Regulations 2012, we charge a minimal fee for electronic copies of $16.50 and paper based copies 20 per page plus postage for supplying patient histories to another practice.

Results / Reminders

We routinely send mobile SMS messages to remind patients, who have consented for this service, of appointments/results/health promotion activities.

For result enquires please contact Reception tel: 5223 2722

Telephone Calls

We try to keep interruptions to your consultation to a minimum.

Telephone calls will be answered by our reception staff and they will be forwarded to the doctor or nurses if urgent, or a message will be given to the doctor who will return the call at a later time.

Telehealth Consultations

Telehealth consultations are available at Park Street GP for current patients. However, face to face consults are always better for your health and wellbeing and this is our preference.

Telehealth appointments are not routinely bulk billed – please check with the reception before making appointments.

I’m hearing impaired. How will I be able to understand the doctor?

Patients with hearing difficulties are encouraged to utilise the National Auslan Booking & Payment service by t: 1800 246 945.

We are able to organise this service for you. Please contact reception tel: 5223 2722

English isn’t my first language. What if I have trouble understanding the doctor?

If English is not your first language, your doctor encourages you to utilise the Translating & Interpreting Service National t: 131 450.

We are able to organise this service for you. Please contact reception tel: 5223 2722

Health information is also available on the Government Health Translations website and the Health Direct information website.

Sterilisation of Instruments

All needles and surgical instruments used in our practice are sterilised by autoclaving for each and every patient.

In certain circumstances disposable instruments may be used.

Complaints
Complaints can be directed to the Practice Manager or to the Health Services Complaints Commission 30th Floor 570 Bourke St Melbourne 3000

.

Privacy

Doctors and Staff at this practice are committed to providing a high standard of patient care.

We have a strict policy regarding medical record/patient confidentiality and encourage your feedback via our suggestion box.

Your medical record is a confidential document stored electronically on computer or as a hard copy in a secure location. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.