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Privacy Policy & Complaints

Privacy Policy - the basics

The doctors and staff at this practice are committed to providing high-quality patient care at all times.

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We maintain strict policies to protect patient confidentiality and welcome your feedback via our suggestion box.

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Your medical record is a confidential document, stored securely either electronically or in hard copy. We take the privacy and security of your personal health information seriously and ensure it is accessed only by authorised members of our team.

Complaints

Complaints can be directed to the Practice Manager or to the Health Services Complaints Commission 30th Floor 570 Bourke St Melbourne 3000

www.healthvic.gov.au

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