Faqs

Doctors and Staff at this practice are committed to providing a high standard of patient care. We have a strict policy regarding medical record/patient confidentiality and encourage your feedback [...]

All needles and surgical instruments used in our practice are sterilised by autoclaving for each and every patient. In certain circumstances disposable instruments may be used.

If English is not your first language, your doctor encourages you to utilise the Translating & Interpreting Service National t: 131 450. We are able to organise this service for you. Please [...]

Patients with hearing difficulties are encouraged to utilise the National Auslan Booking & Payment service by t: 1800 246 945. We are able to organise this service for you. Please contact [...]

Telehealth consultations are available at Park Street GP for current patients. However, face to face consults are always better for your health and wellbeing and this is our preference. [...]

We try to keep interruptions to your consultation to a minimum. Telephone calls will be answered by our reception staff and they will be forwarded to the doctor or nurses if urgent, or a message [...]

We routinely send mobile SMS messages to remind patients, who have consented for this service, of appointments/results/health promotion activities. For result enquires please contact Reception [...]

If you wish to transfer your patient history to our practice please ask our reception staff for a transfer form. If you wish to transfer from our practice you will need to obtain a transfer form [...]

If you have an emergency please telephone 000 or go to your nearest Emergency Department. When our practice is closed, the Home Visiting Doctor Service can be contacted on tel: 137 425.